Cultus Lake

Policies and General Information:

• Campsite Check-in: 1 p.m.
• Rental Check-in: 4 p.m.
• Campsite & Rental Check-out: 11 a.m.
• Ranger Station: Sun - Wed 11 a.m. - 7 p.m., Thurs, Fri, Sat, 11 a.m. - 9 p.m.
• Laundry Room: 8 a.m. - 7 p.m.
• Store: Sun - Sat 9am-7pm
• Upon check-in you may be asked to provide a valid ID, and a certificate of insurance and registration for your camper. Members should also have their membership card on hand.
• Minimum check-in age is 21 years.
• Maximum of 10 persons per site. More than 10 persons will require rental of an additional site.
• Extra vehicles (over 1 passenger vehicle) are charged $10 per vehicle, per night.
• If 50 amp service is available, there is a $5 per night fee.
• Pets are allowed. Pet fee in rentals is $10 per pet, per night up to a maximum of $50 per pet.
• Guests aged 6 years and under at the time of check-in are considered children.
• The rates displayed do not include any applicable service fees or charges for optional incidentals.
• For late arrival arrangements, please contact our Reservation Department at (877) 864-2728.
• Two-hour early check-in for your reservation may be available for $30. Please contact the management office, in advance of your arrival, to inquire about availability.
• Two-hour late check-out for your reservation may be available for $30. Please contact the management office, in advance of your arrival, to inquire about availability.

Pet Policy

• Pets are allowed.
• Rental Pet Policy: Pets are welcome. For those who camp with pets, there is a pet fee of $10 per pet per night for our pet-friendly rental units. The fee may vary at select properties. Service animals are not pets. The Company complies with the Americans with Disabilities Act (ADA) and state/local laws regarding service animals. Service animals may accompany a disabled person without any proof of disability or certification for the service animal. Guests traveling with a service animal will not be charged a pet fee. Charges may be incurred, however, should a service animal damage the rental unit.

Reservation & Payment Policies

• Your credit card will be charged Itinerary Total prior to arrival, up to a maximum deposit of one night rack rate. Any remaining balance is due prior to arrival.
• Prices and site type are subject to availability.
• The rates displayed do not include any applicable service fees or charges for optional incidentals.

Cancellation Policies

• RV campsites: We allow full refunds for cancellations up to 2 days prior to your arrival date for daily and weekly reservations.
• Rental accommodations: We allow full refunds for cancellations 7 days prior to your arrival date for daily and weekly reservations.
• Daily and weekly reservations: for cancellations received less than the required notice period prior to arrival, your deposit will be forfeited up to one night rack rate.

Campground Services & Information

• Low Voltage Issues: Low voltage conditions occur throughout the campground especially during high usage or hot/freezing weather conditions. Low voltage can damage electrical equipment so please use caution. We recommend the use of power surge protectors. At times we experience outages, please let a ranger know if your power is out. There are many things you can do to help the situation:

1. Convert appliances that run on both electric/propane to run on propane. i.e. Hot water tanks and refrigerators.
2. Run air conditioners/heaters only as needed.
3. Turn off air conditioners/heaters when away from your RV.

• Please be aware that not all of our sites are 30amp full service. A camper may get one of our non-sewer sites or 15amp sites.